Learn about ZoomZoom's response to Covid-19 here
NOW SERVING WESTERN NEW YORK & SOUTHERN ONTARIO 24/7.
Learn about ZoomZoom's response to Covid-19 here
Zoom Zoom
Western New York and Ontario deserve transportation they can trust.
Zoom Zoom provides reliable, fairly priced rides across cities, campuses, and borders backed by safety standards and regional accountability.
From daily commutes to cross-border travel, we make movement seamless.
Professional drivers. Transparent pricing. No uncertainty.
Zoom Zoom wasn’t built out of convenience.
It was built out of necessity!
In 2012, we saw communities underserved by unreliable transportation, especially when it came to students and working families.
So we built the solution.
What began as a dispatch-based service evolved into a cross-border mobility platform serving Ontario and Western New York with dependable, technology-enabled transportation.
We didn’t just launch an app.
We built standards.
Reliable drivers. Transparent pricing. Regional accountability.
We felt, (and still feel today), that this is mobility done RIGHT.
To build a transportation network that restores trust in mobility across Ontario and Western New York.
To move people with reliability, fairness, and accountability. Every ride. Every time.
Integrity: We do what we say.
Service: We move with purpose, not just profit.
Accountability: We answer to the communities we serve.
Excellence: Every ride meets our standards.
Walid Al Hilaly is the Founder and Chief Executive Officer of Zoom Zoom, a cross-border transportation platform operating across Ontario and Western New York.
Mobility should restore dignity, not create uncertainty.
His journey began in 2012 while studying Computer Science at Brock University. Working part-time as a pizza delivery driver, Walid noticed a recurring problem. Students and families across Niagara struggled with unreliable transportation. Rides were inconsistent. Prices were unpredictable. Safety was not guaranteed.
Instead of accepting it, he built an alternative.
What began between deliveries quickly evolved into hundreds of daily trips. Word spread. Drivers joined. A dispatch operation formed. Walid made the defining decision to leave university and build Zoom Zoom full-time.
In 2019, when launching the company’s mobile platform, regulatory and insurance barriers stalled growth for nearly nine months. Few believed a regional operator could formalize and scale in a market dominated by global platforms.
Zoom Zoom secured rideshare insurance coverage and emerged positioned for long-term, compliant expansion.
Today, Zoom Zoom has:
Under Walid’s leadership, Zoom Zoom secured a major partnership with the Brock University Student Union, operating a late-night safe ride program providing students with free transportation during peak academic periods. The program was publicly recognized by Brock News.
The company has also been entrusted with executive and artist transport at the highest level, moving arena-level performers and high-profile clients across borders with precision, discretion, and consistency.
Walid was selected for the University at Buffalo Cultivator Program, receiving a $100,000 pre-seed investment to accelerate U.S. expansion. Zoom Zoom has since been recognized by the Buffalo Niagara Partnership and participates in the Minority-Owned Business Initiative.
But recognition was never the objective.
Infrastructure was.
Walid’s long-term vision is to build permanent cross-border mobility systems that strengthen local economies, create scalable driver opportunity, and redefine what regional transportation can look like.
Transportation is not simply about movement.
It is about access.
It is about reliability.
It is about who gets to move forward.
Zoom Zoom is not chasing market share.
It is building permanence.
