Learn about Zoom's response to Covid-19 here

Safety Standards Certificate (SSC):

this testifies the fitness of your vehicle.

Driver’s license:

be speaks about your eligibility to drive.

Vehicle registration:

registration details of the vehicle that you own.

Personal vehicle insurance:

personal vehicle insurance is also required; Zoom would provide auto insurance, by Northbridge Insurance, to the drivers once they get registered with the company.

Driver photo:

Zoom requires a photo of all drivers. Your driver photo is a passenger’s first impression of you when they request a ride.

Proof of work eligibility:

In order to ensure an efficient provision of services, Zoom requests its drivers to upload one of the following documents as proof of work eligibility:

  • Passport
  • Residency card
  • Birth certificate
  • Citizenship card
  • Work permit

In addition, the drivers need to follow the following procedures following the application:

Complete Your Background Check

Zoom’s drivers must obtain a Vulnerable Sector Check from Niagara Regional Police Headquarters @ 5700 Valley Way Niagara Falls ON

TNC Driver’s License

Zoom drivers in the Niagara Region are required to obtain a Transportation Network Company (TNC) driver’s license. Drivers who meet the Region’s requirements will be issued a TNC driver’s license and be approved to drive on Zoom’s platform. A one-year TNC driver’s license costs $0. When your TNC expires, you will be responsible for renewing it. If you add a new or additional vehicle to your driver profile, you will be responsible for sharing that information with Niagara Region. Simply bring your new vehicle documents to the Region office to update your information.

Niagara Region Business Licensing


Become Approved

Zoom will notify you when you’ve been approved as a driver. Until then, you can check your email for updates.
You must be at least 25 years old and comply with any provincial and local requirements.

Zoom Decals can be picked up from our main office:

Drivers are required to display the Zoom emblem while in driver mode. It helps passengers and law enforcement identify your vehicle. The Zoom emblem should be displayed in the lower corner of your front and rear windshield on the passenger side every time you enter driver mode.If you drive in the Niagara Region, be sure to display your Zoom emblem on your passenger side rear window, as required by local regulations.
HST account number: Zoom drivers in Canada are required to register for, and remit, harmonized sales tax (HST).